Knowledge base

Getting Started (3)

Learn how to navigate Ellipsus

Your Ellipsus account (3)

Signing up for an Ellipsus account
Setting and changing your password
User account details

Navigation and settings (5)

The Ellipsus Dashboard
Folders
Your Ellipsus settings and preferences

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Quick guides (6)

The Ellipsus quick-start guide
Ellipsus mobile guide
Video library

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Writing in Ellipsus (2)

Everything related to writing in Ellipsus -- use documents and drafts, format your writing, etc.

Documents and drafts (5)

Understanding documents and drafts
How to create a document
Compare and merge drafts

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Tools and features (8)

Formatting
Images
Spell check

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Sharing and exporting (3)

Learn how to collaborate, share, and export your work

Collaboration (2)

Collaboration in Ellipsus
Collaboration between free and Plus accounts

Downloading and exporting (3)

Downloading your work
Export your work to Archive of Our Own
Snippets

The Reader (2)

Sharing via Reader link
Guidelines and moderation for public works

Ellipsus Plus (2)

Learn about Ellipsus Plus: an additional set of features to expand your writing experience

About Ellipsus Plus (4)

Ellipsus Plus Overview
Subscribe-to-own and billing FAQ
Managing your Plus plan

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Plus features (4)

Chat
Custom themes
Emboss

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Issues and Troubleshooting (3)

Guides to troubleshooting Ellipsus

General information and tips (1)

Troubleshooting tips for PWAs

Technical issues and bugs (8)

Sync issues / unsaved changes
Lag
Single work is inaccessible or won't sync

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Account issues (4)

Can't sign up / log in
Forgotten or incorrect password
Lost access to email address

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FAQs (3)

Frequently asked questions

About Ellipsus (8)

What is Ellipsus? Who are you?
Is Ellipsus free?
Are there limits to how many docs/drafts/folders I can have?

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Privacy and security (2)

How safe is my data?
Is my information/work private?