Knowledge base

Getting Started (3)

Learn how to navigate Ellipsus

Your Ellipsus account (3)

• Signing up for an Ellipsus account
• Setting and changing your password
• User account details

Navigation and settings (5)

• The Ellipsus Dashboard
• Folders
• Your Ellipsus settings and preferences

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Quick guides (6)

• The Ellipsus quick-start guide
• Ellipsus mobile guide
• Video library

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Issues and Troubleshooting (3)

Guides to troubleshooting Ellipsus

General information and tips (2)

• Troubleshooting tips for PWAs
• Supported environments

Technical issues and bugs (8)

• Sync issues / unsaved changes
• Lag
• Single work is inaccessible or won't sync

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Account issues (4)

• Can't sign up / log in
• Forgotten or incorrect password
• Lost access to email address

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FAQs (3)

Frequently asked questions

About Ellipsus (12)

• What is Ellipsus? Who are you?
• Is Ellipsus free?
• Are there limits to how many docs/drafts/folders I can have?

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Privacy and security (2)

• How safe is my data?
• Is my information/work private?

Other common topics (2)

• Where can I find other writers / collaborators / beta readers?
• Can someone at Ellipsus edit my work or give me feedback?

Writing in Ellipsus (2)

Everything related to writing in Ellipsus -- use documents and drafts, format your writing, etc.

Documents and drafts (5)

• Understanding documents and drafts
• How to create a document
• Compare and merge drafts

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Tools and features (8)

• Formatting
• Images
• Spell check

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Sharing and exporting (3)

Learn how to collaborate, share, and export your work

Collaboration (2)

• Collaboration in Ellipsus
• Collaboration between free and Plus accounts

Downloading and exporting (3)

• Downloading your work
• Export your work to Archive of Our Own
• Snippets

The Reader (2)

• Sharing via Reader link
• Guidelines and moderation for public works

Ellipsus Plus (2)

Learn about Ellipsus Plus: an additional set of features to expand your writing experience

About Ellipsus Plus (4)

• Ellipsus Plus Overview
• Subscribe-to-own and billing FAQ
• Managing your Plus plan

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Plus features (5)

• Chat
• Custom themes
• Emboss

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