Skip to content
Ellipsus Help Center home
Ellipsus Help Center home

Manage your account settings

Display name

Your display name is what’s visible to your collaborators in Ellipsus. It can be anything you want: your first name, your pen name, your Discord handle…

Your display name will appear:

  • on document and draft cards

  • in comments

  • in chat messages (when others @-mention you)

  • in notifications

  • in the Collaborators menu

Email address

Currently, it’s not possible for users to update the email address they use with Ellipsus. If you need to update your email address, please reach out to us via in-Ellipsus support with the new email address you would like to use.

Note: If you are using a privacy-focused provider (e.g. ProtonMail, Posteo) or a custom domain, you must manually add Ellipsus.com to your allow list or you will be unable to receive one-time codes and other critical account emails.

We cannot process the change until confirmation of this step is received.

Password

Click the "reset password" button to begin the process. When you (re)set a password, Ellipsus will log you out of your active sessions. You’ll need to log back in on each device.

Profile picture

To set or update your profile picture:

  • Go to your Account Settings

  • Choose from:

    • A color avatar with the first letter of your display name

    • Or upload your own image from your device

Your avatar appears with your name in comments, chat, and the collaborator menu. Other users will only see your display name and avatar—your email address stays private unless you're the document owner.

Plan and billing information

You can manage your Plus plan from the Billing and plans section of your settings page. For more information on changing your Ellipsus Plus plan, see Managing your Plus plan.